IKEA Tampines – Home Design Project Coordinator

About the Opportunity

The IKEA Home Design Project Coordinator plays a key role in ensuring the smooth execution of home design projects by coordinating end-to-end order fulfillment, project timelines, and stakeholder collaboration.

Responsibilities

• Coordinate end-to-end administration of home design projects, including sales orders, drawings, floor plans, design plans, and related documentation
• Coordinate with sales, logistics, installation teams, customer service, suppliers, and third-party partners
• Serve as the primary point of contact for clients, providing project updates and managing expectations
• Monitor project timelines and follow through on deliverables
• Ensure accurate maintenance of project data, order progress, and client documentation
• Respond to client inquiries through phone, email, and online channels
• Investigate and coordinate resolution of order discrepancies, fulfillment issues, and service recovery cases
• Generate and track sales/project reports, order status, fulfillment performance, and issue trends
• Contribute to continuous improvement by identifying process gaps and supporting workflow enhancement initiatives

About You

Experience in interior design, renovations, or retail operations environments is preferred. Knowledge of project coordination, stakeholder management, and customer service principles is required. Strong organizational and communication skills are essential.

Eligibility

Apply before 15 July 2026.

About Company

The IKEA vision is to create a better everyday life for the many people by offering well-designed, functional home furnishing products at affordable prices. IKEA is part of the Ikano Group and operates in Singapore, Malaysia, Thailand, and the Philippines. The company is committed to sustainability and community engagement.