Information Technology Project Coordinator

About the Opportunity

Company Description: ePillars Systems LLC is a Dubai-based consulting and implementation partner specializing in Digital Business Solutions and IT solutions, located in Dubai Silicon Oasis. The company focuses on customer-centric systems integration, helping organizations use digital transformation to drive operational and business growth. ePillars delivers a broad portfolio of solutions, including ERP, CRM, digital and electronic signatures, enterprise content management and document automation, HR visualization. The organization partners with leading global providers such as DocuSign, Salesforce, DocuWare, d.velop, GlobalSign, DigiCert, Ingentis and more. ePillars supports a diverse client base across the Middle East, including government, semi-government, and private entities in UAE & GCC.

Job Title: IT Project Coordinator - (ECM/DMS Projects)

Responsibilities

• Lead end-to-end ECM/DMS software implementation projects from initiation to go-live.
• Manage project scope, schedules, resources, risks, and deliverables.
• Coordinate customers, implementation teams, and third-party vendors.
• Track project progress, resolve issues, and ensure on-time delivery.
• Facilitate requirements gathering, testing, deployment, and user acceptance.
• Maintain project documentation, status reports, and stakeholder communications.
• Ensure successful project handover, user training, and post-go-live support.

Requirements

• Diploma or Bachelor's degree in IT, Computer Science, Engineering.
• 2–5 years of experience in project coordination or project management.
• Prior experience in IT consulting, systems integration, or digital transformation projects in the Middle East region is an advantage.
• Knowledge of ECM/DMS projects and processes.
• Good communication and organizational skills.
• Proficiency in Microsoft Office applications.
• Ability to manage multiple tasks and meet deadlines.

Preferred

• Experience working with ECM/DMS related projects.
• Basic project management training or certification.
• Experience with project management tools (e.g., MS Project, Jira, or similar is beneficial).

Experience

2–5 years

Employment Type

Full-Time