An exciting opportunity to join our Qantas Loyalty Retail Tribe in this Senior Leadership position12M Fixed-Term role based at our Corporate Campus in Mascot. At Qantas Loyalty, our vision is simple: to be the most valued, trusted, and rewarding loyalty ecosystem in the world. As an integral part of the iconic Qantas brand, we foster lasting relationships by delivering unparalleled value to our members—whether they are earning points in the air, shopping online, or unlocking exclusive everyday perks. We are a fast-paced, innovative business dedicated to growth. This is your chance to step into a high-impact role where your strategic vision will shape our digital retail landscape.
What You’ll Bring: To be successful in this role, you will be a seasoned commercial leader and a proven "change agent" with the gravitas to influence at the highest levels.
Experience: 10+ years of significant, successful experience within a large, complex organization spanning eCommerce, category management, retail buying, or strategic sourcing.
Education: A Degree in a relevant discipline (eCommerce, Procurement, Supply Chain Management, or Business Management).
Supply Chain Expertise: A deep understanding of end-to-end supply chain functions—including logistics, production planning, and procurement—specifically within a fast-paced online/eCommerce environment.
Financial Acumen: Proven track record of achieving aggressive financial objectives, including managing retail margins, sales targets, and Open-to-Buy (OTB) budgets.
Leadership & Influence: Extensive experience leading, motivating, and developing large teams, alongside a demonstrated ability to present clearly to C-suite and senior management.
Strategic Problem Solving: Strong analytical interpretation skills, commercial astuteness, and a passion for turning complex problems into structured, continuous improvement initiatives.
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
Ready to enable the future of eCommerce? If you are a visionary commercial leader who thrives on connecting strategy with flawless execution, apply today.
Applications Close: 31st July 2026