Arabic-Speaking Project Coordinator [AQ-11592]

About the Opportunity

Are you a bilingual SaaS professional who thrives on helping global enterprise clients succeed? Join a world leader in AI-driven enterprise software as an Arabic-Speaking Project Coordinator. In this 12-month contract role, you will lead customer onboarding, drive platform adoption, and act as the vital bridge between client stakeholders and product experts.

Pay Rate: £22.09 per hour (PAYE)

Flexibility: 100% Remote within the UK (30–40 hours per week)

Impact: Direct hands-on exposure to next-generation AI enterprise learning systems.

Contract: 12-month duration starting September 2026.

Responsibilities

• Serve as the first-line contact and coordinator for Arabic-speaking enterprise accounts.
• Drive smooth end-to-end client onboarding, kick-offs, and 1:1 training sessions.
• Troubleshoot client setup issues asynchronously: gather logs, reproduce issues, and document steps.
• Maintain project trackers in Jira/Asana/Monday.com and interpret basic data dashboards.
• Manage client expectations and escalate technical challenges proactively.

About You

• Native-level fluency in both Arabic and English.
• 2+ years of external client-facing experience in project management, customer success, or tech support within a SaaS environment.
• Availability to work Sunday to Thursday (7am – 4pm or 8am – 5pm BST).
• Proven experience with project management tools (Jira, Asana, Monday.com, Trello, or Notion).
• Strong asynchronous communication skills (Slack, Google Suite, Teams).

Eligibility

This role is open for a limited time only. Next steps will be shared with shortlisted candidates ASAP.

About Company

Client Description

Our Client is an American on‑demand software vendor that specialises in applications for HR, finance and planning. Having designed for government agencies, educational institutions, and some of the world’s largest corporations, they set themselves apart from their competitors as the only ones seamlessly integrating modern and futuristic developments into their existing systems.

Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.