Portfolio Manager

About the Opportunity

3 months initial - with extensions

Remote

Inside IR35 - Umbrella only

Accessibility, user centred design and agile assurance

Responsibilities

• Lead the development and continuous improvement of assurance processes that support transition to a service- and product-led digital operating model.
• Communicate the Digital, Data and Cyber vision, strategy and assurance approach to senior stakeholders across the department and wider government.
• Foster a culture of collaboration, innovation and continuous improvement across multidisciplinary teams.
• Design, implement and manage an end-to-end assurance service for new digital services and the procurement or adoption of digital products and tools.
• Monitor and evaluate new assurance service using evidence and data to identify opportunities for continuous improvement.
• Ensure digital services and products comply with relevant legislation, government standards and best practice, including accessibility requirements.
• Provide expert advice and guidance to delivery teams on designing inclusive, accessible, user-centred and sustainable digital services.
• Build strong relationships with senior stakeholders to influence decision-making and manage digital delivery and accessibility risks.
• Champion accessibility, user-centred design and agile ways of working across the organisation.

Essential Skills And Experience

Governance and Assurance

Significant experience designing, implementing and continuously improving governance and assurance frameworks for digital services and products within a large, complex organisation, ideally in the public sector.

Strong knowledge of UK Government Digital Service (GDS) standards, service assessments and digital assurance practices.

Experience balancing proportionate governance with agile delivery, enabling teams to deliver at pace while managing risk.

Accessibility and Inclusive Design

Extensive knowledge of accessibility legislation, standards and best practice, including WCAG and the Public Sector Bodies Accessibility Regulations.

Experience providing constructive challenge and building effective relationships to reduce accessibility and usability risks.

Ability to influence teams and senior stakeholders to embed accessibility throughout the product lifecycle rather than treating it as a compliance exercise.

Digital Delivery and Transformation

Strong understanding of agile delivery, product management, service design and user-centred design.

Experience supporting or leading digital transformation programmes and embedding modern digital ways of working.

Understanding of multidisciplinary digital teams and the end-to-end lifecycle of digital products and services.

Planning and Portfolio Management

Experience helping teams develop realistic delivery plans, manage dependencies and prioritise work effectively.

Experience using qualitative and quantitative data to inform planning, prioritisation and assurance decisions.

Service and Process Design

Experience establishing effective governance, feedback mechanisms and continuous improvement processes.

Leadership

Experience building collaborative relationships across multidisciplinary teams and external stakeholders.

Commitment to developing an inclusive culture that promotes accessibility, continuous learning and high-quality digital delivery.

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