Mitigation Project Coordinator

About the Opportunity

Paul Davis Restoration is currently looking for an Inside Mitigation Project Coordinator at our Shrewbury operations. At Paul Davis, we provide services to clean up and repair damage to commercial, residential, and institutional properties due to storms, fires, water, mold, or other disasters. We thrive on helping homeowners put their lives together after a traumatic event. If you like helping others and would enjoy the reward of working in a fast-paced environment, come join us.

Responsibilities

• Provide phone coverage at all times.
• Make initial contact for all projects.
• Set up projects within the internal project management system.
• Schedule inspections and equipment pick ups.
• Dispatching on new mitigation losses.
• Assist PMs with obtaining work authorizations and certifications.
• Ensure projects are properly linked across relevant systems and platforms.
• Responsible for ensuring date compliance for customer contact and inspection scheduling.
• Assist project managers (PMs) with remaining compliance tasks.
• Request updates from PMs on projects.
• Monitor the daily operations report and request feedback and updates from PMs.
• Update and manage the project tracking dashboard.
• Sort through and distribute relevant emails to the appropriate PM.
• Maintain accurate project files.

About You

Qualifications:

• Over 2 years of experience in general office administration or management.
• Experience in the restoration, construction, or insurance industries is preferred.
• Familiarity with project management systems is a plus.
• Knowledge of industry-specific software systems is beneficial.
• Strong customer service skills.
• Proficiency in Microsoft Office, with a focus on Word and Excel.
• Self-motivated and proactive.
• Ability to multitask effectively in a fast-paced office setting.
• Excellent written and verbal communication skills.

Benefits

• Comprehensive Health, Dental, and Vision Coverage
• Retirement Plan with Company Match
• Generous Paid Time Off (PTO) for work-life balance and personal time
• Long-Term Disability Coverage
• Bonus opportunities to reward your hard work and contributions
• Referral Program Opportunities for career advancement and growth within the company
• Training and Development
• Tenure Program
• Company apparel to represent the team in style

About Company

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction, and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity, and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms, or other disasters, we deliver on our promise to deliver excellence, expertise, and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Compensation

$25.00 - $28.00 per hour

Our Vision

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values

• Deliver What You Promise
• Respect The Individual
• Have Pride In What You Do
• Practice Continuous Improvement

Our Mission

To provide opportunities for great people to deliver Best in Class results.