New Business Project Coordinator

About The Organization

Truckee Meadows Water Authority (TMWA) is a not-for-profit, community-owned water utility, overseen by elected officials and citizen appointees from Reno, Sparks and Washoe County. TMWA has a highly skilled workforce who ensure the around-the-clock treatment, delivery and availability of high-quality drinking water for more than 475,000 residents of the Truckee Meadows.

Position Summary

The New Business Project Coordinator is responsible for identification of project specific customer needs and expectations for new business water utility development within the TMWA service area. The New Business Coordinator serves as the central point of contact for external customers, developers, contractors, engineering firms, local agencies and utilities in processing their new business needs.

Essential Duties And Responsibilities

• Serve as the central point of contact for external customers and manage and coordinate all aspects of new business projects from inception to project completion.
• Identification of customer needs regarding project specific water utility design.
• Establish business relationships with the customer and/or their designated agent and facilitate TMWA’s New Business Process.
• Manage the creation, negotiation and administration of the financial agreement with the customer.
• Manage new business project schedules to ensure that service commitments are fulfilled.

Education And Experience Requirements

Any combination of training and experience that would provide the required knowledge, skills, and abilities, is qualifying. A typical way to obtain the minimum requirements is:

Experience: Minimum of two (2) years of utility design and/or related experience. Proven customer focus, project management and financial estimating skills. Excellent understanding of water design, estimating, financial rules/regulations, and operating and construction practices. Experience in leading or supervising work teams preferred.

Education & Training: Bachelor’s degree in an engineering, business related field, or other post-secondary education is preferred.

Certifications, Licensure, And Special Requirements

Employment is contingent upon successful completion of a background investigation during the hiring process and periodically during employment, background investigations may be conducted.

Knowledge Of

KNOWLEDGE, SKILLS, AND ABILITIES

• TMWA construction standards; TMWA water meter and water service regulations and policies; TMWA Customer Information System (CIS); principles of project management and financial estimating skills; TMWA water rates, rules and tariffs; water distribution system construction methods, techniques and materials; principles of GIS mapping and computer aided design; modern office procedures, methods, and equipment including computers, printers, plotters, copiers, etc.; pertinent federal, state and local laws, codes and regulations; pertinent TMWA, industry and professional standards.

Skilled In/Ability To

• Identify, evaluate and resolve customer problems and issues; proactively identify project specific customer needs and expectations for water utility requirements; work independently with moderate direction and supervision; partner with customers to achieve a common understanding of each party’s expectations and responsibilities for successfully completing a project within a mutually agreed upon time frame.
• Handle a variety of assignments with multiple interruptions; read and interpret design drawings and technical specifications; operate a variety of computer software relative to the assigned area of responsibility; work effectively and meet deadlines in a dynamic environment subject to changing priorities; meet client and management expectations by being consistently punctual, reliable, and flexible; implement policy decisions and changes as needed.

About Company

TMWA is an equal opportunity employer. It is TMWA’s policy to provide equal employment opportunity to all employees and applicants for employment without regard to race (including traits associated with race, such as hair texture and protective hairstyles), color, gender, religion, age, national origin, social or ethnic origin, sexual orientation, gender identity or expression, marital status, pregnancy, disability, military and/or veteran status or any other characteristic protected by law.