Project Coordinator

About the Opportunity

Harmony is on a mission to be the best life safety partner to work with and for. Rated an ‘Outstanding Employer’ by Best Companies in 2025, we are only getting bigger and stronger — and we’re looking for A-players to help us get there.

Responsibilities

• Coordinate the scheduling and programming of consultancy projects from booking through to delivery.
• Act as the central point of contact for internal teams and external clients on live project progress.
• Manage document control — ensuring all project files, reports and certificates are accurate, version-controlled and accessible.
• Book in and track surveys, site visits and remediation works, liaising with consultants and site teams to keep programmes on track.
• Monitor project milestones and flag risks or delays early, escalating where needed.
• Support consultants with report preparation, formatting and quality-checking before client issue.
• Maintain project trackers and dashboards so the team has live visibility of the pipeline at all times.
• Handle incoming client queries professionally and route them to the right person quickly.
• Support continuous improvement — feeding back process gaps and helping to embed new tools and ways of working as the division scales.

About You

An A-player mindset — high standards, extreme ownership and the drive to do things properly, the first time. Proven experience in a project coordination, project support or similar office-based role. Exceptional organisational skills — able to manage multiple live projects simultaneously without dropping the ball. Strong communicator, both written and verbal, comfortable dealing with clients and senior internal stakeholders. Proficient in Microsoft 365 — particularly Outlook, Excel and Teams. Detail-oriented and process-driven, with a natural instinct for keeping things structured and documented. Able to work at pace in a growing business where priorities can shift quickly. Comfortable using AI tools to support day-to-day work — including ChatGPT and Claude. Demonstrable experience using project management software such as Smartsheet or SimPRO (preferable). London office-based and available full time.

Eligibility

Harmony is an equal opportunity employer. We consider all applicants for employment regardless of age, disability, sexual orientation, gender identity, family or parental status, race, colour, nationality, ethnic or national origin, religion or belief. We want everyone who works with us to feel valued and to make a difference.

Benefits

• This is a chance to be at the heart of one of the UK’s fastest-growing fire safety consultancy teams — coordinating real projects that directly contribute to keeping residents safe.
• Competitive salary
• Personal Development Plan with ongoing training and mentoring
• Unlimited holiday
• Bonus scheme paying up to 50% of annual salary
• Enhanced maternity and paternity
• Free lunch, snacks, and refreshments daily
• Team social budget
• Cycle to work scheme
• Auto enrolment pension
• Two major company events a year
• Reward and Recognition scheme — including European mini-breaks for outstanding performance

About Company

Harmony is on a mission to build a world where every resident can sleep safely at night, knowing their home is 100% safe. Our Consultancy Division is growing fast, and we are looking for an office-based Project Coordinator in London to join our team.