Job Description
About the Opportunity
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Responsibilities
- Manage incoming phone calls and emails from factory teams, customers, and suppliers in a professional and timely manner.
- Coordinate customer requirements and expectations through clear, accurate, and proactive communication.
- Review UK orders to ensure the clean order process has been followed and all required information is complete.
- Liaise with factory teams regarding delivery schedules, production status, and any delays.
- Create requisitions for third-party suppliers as required and follow up to ensure deliveries remain aligned to project plans.
About You
Skills and Capabilities Required:
- Strong working knowledge of Microsoft Word, Outlook, PowerPoint, Excel, and Access.
- Excellent organizational skills with the ability to manage multiple priorities in a high-volume environment.
- Strong problem-solving skills and attention to detail.
- Effective verbal and written communication skills.
- Customer-focused mindset with a proactive and solutions-oriented approach.
Eligibility
Qualifications And Experience:
- Previous experience in multi-project coordination, scheduling, or customer service within a fast-paced, high-volume environment.
- Strong telephone, interpersonal, and communication skills.
- Ability to work effectively under pressure and manage competing deadlines.
- Experience working within a matrix management structure would be beneficial.
Benefits
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
About Company
Learn about our benefits designed for you to Thrive at work and at home. We boldly go.