Project Coordinator

About the Opportunity

AV Matrix is a growing technical production company delivering professional AV solutions for a range of indoor and outdoor events and experiences throughout the UK including festivals, corporate conferences, awards ceremonies, exhibitions, and brand activations. We pride ourselves on delivering exceptional customer service, technical expertise, and reliable event support. As our business continues to grow, we are looking for an organised, proactive Project Coordinator to join our team.

Role Description

This role is fully office-based at our warehouse in Wetherby. The role involves coordinating small to medium-sized AV projects from inquiry through to successful delivery. You will be the key point of contact for clients, venues, suppliers, and internal teams, ensuring projects are quoted, planned, scheduled, and delivered efficiently. The role focuses on delivering full-service AV projects, where equipment, technical crew, and event support are provided as a complete solution for our clients. You will work closely with venue partners, trade customers, and new clients, helping to build long-term relationships while ensuring every project runs smoothly behind the scenes.

Key Responsibilities

• Co-ordinate AV projects from initial inquiry through to completion.
• Prepare quotations and proposals for clients.
• Coordinate equipment, crew, transport, and logistics for events.
• Liaise with venues, suppliers, and technical departments.
• Maintain and develop relationships with venue accounts and trade customers.
• Ensure all project information is accurately recorded and communicated in a timely manner.
• Work closely with the operations team to maximize resource utilization.
• Monitor project costs and profitability.
• Deliver excellent customer service at all points of contact.

About You

The ideal candidate will be highly organized, customer-focused, and capable of coordinating multiple projects simultaneously.

Essential Skills & Experience

• Strong organizational and administrative skills.
• Excellent communication and customer service abilities.
• Ability to prioritize workloads and manage multiple deadlines.
• Strong attention to detail.
• Professional and confident telephone manner.
• Competent with Microsoft Office and cloud-based systems.
• Commercial awareness and problem-solving ability.
• 2 years minimum experience within the Audio Visual/Events Sector.

Desirable

• Experience with CAD software such as SketchUp, WYSIWYG, or Capture.
• Experience using rental management software such as Current RMS.

Working Hours

Monday - Friday - 9am – 5:30pm

What We Offer

• Competitive salary based on experience.
• Paid overtime opportunities.
• 28 days annual leave (including bank holidays).
• An additional day's holiday after 2 years of service.
• A further 5 days annual leave after 5 years of service.
• Participation in our Time in Lieu (TOIL) scheme.
• Ongoing training and development opportunities.
• Career progression within a growing and ambitious business.
• Supportive and collaborative team environment.

Why Join AV Matrix?

This is an excellent opportunity to become a key part of a growing business where your contribution will have a direct impact on our success. You'll work with a wide variety of clients, venues, and events while enjoying the stability of a fully office-based position. If you're organized, customer-focused, and enjoy bringing projects together, we'd love to hear from you.

Please email your CV & cover letter to Jordan@av-matrix.com to apply.