Job Description
Support retail accounts for water heating and treatment products by managing customer quotes, orders, and project coordination. Ensure accurate pricing, correct product selection, and reliable fulfillment.
Coordinate with retail customers, sales, logistics, and manufacturing to keep orders moving smoothly.
Track inventory and shipments; monitor progress and resolve order or delivery issues quickly.
Maintain clean and accurate records using CRM and ERP tools.
Prepare reports and support sales initiatives with timely, reliable data.
Collaborate across teams to ensure on-time, error-free processing and delivery.
Key qualifications/skills: strong customer communication, order management, attention to detail, problem-solving, and proficiency with CRM/ERP systems, along with a commitment to safety and continuous improvement.