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Senior Digital Portfolio Manager (Agile)

Job Description

About The Job

Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC.

Visit our YouTube channel to watch the full series and come and discover your potential.

Job Summary

As a Digital Portfolio Manager (Agile) (Senior Officer) within HMRC's Chief Digital & Information Office (CDIO), you will support the delivery of digital products and services across a portfolio or programme environment.

You will work across multiple Agile teams to ensure delivery is coordinated, risks and dependencies are understood, and progress is visible to stakeholders.

Operating in a fast-paced and complex delivery environment, you will play a key role in maintaining delivery momentum, enabling teams to work effectively and contributing to successful outcomes across the portfolio.

Job Description

  • Support delivery across a portfolio of Agile teams, coordinating activity, aligning plans, and ensuring dependencies are actively managed.
  • Working closely with Senior Agile Delivery Managers, Product Managers, and stakeholders to help maintain delivery oversight, ensuring that risks, issues, and priorities are clearly understood and acted upon.
  • Apply Agile and Lean delivery practices to support effective ways of working, helping teams collaborate, improve delivery flow, and continuously enhance performance.
  • Operate across multiple teams and contribute to delivery outcomes, with overall ownership of portfolio performance and escalation beyond program level sitting with senior leaders.

Person Specification

Key Responsibilities:

  • Support delivery across a portfolio or program of Agile teams, ensuring alignment and coordination.
  • Maintain delivery plans, reporting, and governance, providing clear visibility of progress.
  • Identify and manage risks, issues, and dependencies, ensuring they are tracked and addressed.
  • Support the coordination of cross-team dependencies, maintaining delivery flow.
  • Provide stakeholders with clear and timely delivery updates, supporting decision-making.
  • Apply Agile and Lean practices to support effective delivery across teams.
  • Work with Product and Delivery roles to align backlogs, priorities, and delivery goals.
  • Contribute to continuous improvement in delivery processes and ways of working.
  • Management of organizational charts and distribution lists - organizational documentation.

Essential Criteria

  • Experience delivering digital products or services within Agile or multidisciplinary environments.
  • Experience coordinating delivery across multiple teams or workstreams- including managing risks and dependencies.
  • Ability to operate within structured delivery and governance environments- maintaining delivery oversight.
  • Strong communication skills- with the ability to provide clear delivery insight to stakeholders.
  • Experience identifying and resolving delivery risks- issues or blockers.
  • Ability to work collaboratively across multidisciplinary teams to support delivery outcomes.

Benefits

Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme.

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

Pension contributions, family-friendly policies, personal support, coaching, and development are also provided.

About Company

For more information on where you might be working, review this information on our locations.

If your location preference is for the following site, it's important to note that this is not a long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.

Telford Plaza, Telford - moving to Parkside Court, Telford

You will be given more information about what this means at the job offer stage.

Leeds Locations

Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance.