Senior Portfolio Manager – Fraud

About the Opportunity

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service, and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty, and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

About The Team

• The team provides crucial support for Member Protection financial planning and portfolio management.
• They manage key Clarity tasks, including funding approval, monthly forecasting, and budget variance reporting, ensuring financial accuracy and oversight.
• The team also plays a vital role in assessing business cases, validating benefits for Cost-Benefit Analyses, and developing Epics, including tracking their status and managing changes.
• They consult with business and risk partners to fulfill Business Change Management (BCM) approval requirements.

About This Role

We are seeking a Senior Portfolio Manager for Fraud to become a member of this team, instrumental in executing the team's core functions. They would manage specific Clarity tasks related to funding approval, monthly forecasts, and budget variance reporting. This involves actively participating in Lean Portfolio Management (LPM) routines to ensure the portfolio's health is transparent to senior leaders and key business partners. The role would include partnering on business case scope assessments and validating benefits hypotheses. A team member would be responsible for validating and developing Epics, which includes tracking their monthly status and managing any associated change requests.

A significant part of the role would involve orchestrating the engagement of Business Risk and Control Advisors (BRCA) and Independent Risk Management (IRM) stakeholders to fulfill Bank Change Management (BCM) approval requirements. This also entails coordinating the necessary requirements and artifacts needed to enable the execution of new capabilities, such as BCM pre- or post-launch conditions. Lastly, they would work collaboratively with business leaders to define and monitor value stream Objectives & Key Results (OKRs).

What You'll Do

• Monitors, governs and is accountable for low to moderately complex CoSA or LOB portfolios.
• Completes governance routines per the Enterprise Program Management Office (EPMO) Policy, Standards and Procedures.
• Monitors a low to moderately complex portfolio on an ongoing basis, to resolve issues and disseminate information to stakeholders.
• Facilitates the identification, management, and resolution of systemic cross-work risks / issues and interdependency conflicts for work effort(s) / program deliverables and informs portfolio team and stakeholders as needed.
• Leverages analytics to research and identify Financial Management risks and recommends solutions to address opportunities; may escalate to their respective Portfolio Management Office (PMO) or leadership team as needed.

What You Have

Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of progressive project, program, or portfolio management experience to include process improvement and/or consulting for large strategic efforts.

Proficient understanding of project, program, and portfolio management principles. Working knowledge in the full lifecycle experience managing strategic and operational work efforts. Experience with portfolio management and execution experience delivering complex work efforts working with Waterfall and Agile methodologies.

What Sets You Apart

• US military experience through military service or a military spouse/domestic partner
• Experience in Bank Financial Crimes or Member Protection
• Proficiency in Clarity
• Advanced experience with Excel, PowerPoint, Word, and Outlook

Compensation

The salary range for this position is: $114,080 - $218,030.

USAA does not provide visa sponsorship for this role.

Benefits

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

About Company

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.